Donation/Refund Policy

    Donations/Refund Policy


    This Donations/Refund Policy applies to anyone who makes a donation to Ability Online Support Network (Ability Online). This policy explains the terms and conditions that apply when you donate to Ability Online.   

    Donations, whether one-time or monthly, may be made through the Ability Online website, or by mailing a cheque, cash, or credit card information to Ability Online. Cheques should be made payable to "Ability Online".

    1.   Tax receipts will be issued for donations of $20 or more.

    2.   There is no minimum monthly donation.

    3.   Donations, whether made online or by mail, are non-refundable.

    4.   All credit card transactions will be processed in Canadian dollars.

    5.   Monthly donors may cancel future donations by sending an email to Payments will stop the month after donations are cancelled. For example, if you withdraw in April, your credit card will be charged in April, but not May.


    If you feel that we are not abiding by the Privacy Policy or the Donations/Refund Policy, you should contact us immediately via telephone at 1-866-650-6207 or